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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alyssa Long

July 27, 2026

5  out of  5
rating by Alyssa Long
"Great place for insurance! Very helpful, great prices, expecially after adding a teenager!"
We responded:
"Thanks so much for the amazing review, Alyssa! We really appreciate your support here in Council Grove. Just reach out anytime if you need us - we’re here for you. "
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Ken Rogler

June 29, 2026

5  out of  5
rating by Ken Rogler
"Great experience. Cierra was a pleasure to work with on this property."
We responded:
"Thank you so much for the 5-stars, Ken! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Steve Crichton’s Team anytime."
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leigha barger

June 29, 2026

5  out of  5
rating by leigha barger
"Cierra is great! She’s super helpful and answers any questions you have! Thank you for all your help!"
We responded:
"leigha, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Toni Brammer

June 29, 2026

5  out of  5
rating by Toni Brammer
"Absolute best interaction with Cierra, his sales rep., in the Council Grove office. She is knowledgeable, transparent, friendly, and I felt was truly looking out for my best interest. Very customer friendly."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Trru Davis

June 26, 2026

5  out of  5
rating by Trru Davis
"Good, kind and caring people in the office and in the community!!"
We responded:
"We appreciate your review, Trru. We are so happy that you had such a wonderful experience with State Farm Agent Steve Crichton’s Team here in Council Grove ! "
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Shane Maupin

June 25, 2026

5  out of  5
rating by Shane Maupin
"Always a smooth and easy process with Steve 's office! Cierra helped on my most recent need and was very helpful and quick, even took the time to contact me next day to see if I wanted to go ahead with the insurance she quoted me the previous day without me having to even ask! Give them a call you won't be disappointed, I've been a customer for over 15 years!"
We responded:
"Wow, thank you for the 5-star review, Shane! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Serena Simmons

June 23, 2026

5  out of  5
rating by Serena Simmons
"Cierra was very knowledgeable and helpful in getting what we needed for our type of insurance and was prompt in getting it done in a quick and professional manner will definitely be using them for our future needs"
We responded:
"Serena, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Steve Crichton’s Team is just a call or email away!"
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Courtney Brammer

June 23, 2026

5  out of  5
rating by Courtney Brammer
"Cierra is the BEST - We switched insurances because she was so helpful and continues to be so helpful to get us the best rates possible. Super friendly and knowledgeable!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Steve Crichton’s Team. "
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Anita Salas

June 10, 2026

5  out of  5
rating by Anita Salas
"Out agent went above and beyond to help add a policy on a Sunday!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Council Grove to know that you had such a wonderful experience with us here on State Farm Agent Steve Crichton’s Team."
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Hot,tired &stillugly

January 14, 2026

5  out of  5
rating by Hot,tired &stillugly
"Professional.
Always treated with kindness and respect.
State Farm DID save me money on my car insurance.
Good honest people, doing their best to help our community.
Thanks State Farm."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Steve Crichton’s Team. "
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Chris Weber

December 8, 2025

5  out of  5
rating by Chris Weber
"Sandra at the Herington office is great!"
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Melissa Schaecher

November 25, 2025

5  out of  5
rating by Melissa Schaecher
"Sandy was great. Always right on top of things. Explained everything and was just very helpful all around"
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Debbie Warner

June 9, 2025

5  out of  5
rating by Debbie Warner
"Steve Crichton has been a fantastic agent. I moved to another state so had to change to different agent."
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Kristie Marquette Cooney

April 12, 2024

5  out of  5
rating by Kristie Marquette Cooney
"Great service!"
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KING 6.6

March 28, 2024

5  out of  5
rating by KING 6.6
"Steve and Gavin take great care of me! Wouldn’t wanna be insured by anyone else!"
We responded:
"Thank you for your business."
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Christopher Bolton

March 28, 2024

5  out of  5
rating by Christopher Bolton
"Steve and Gavin do a great job. Couple years ago i had a fire and Steve with the help of State Farm representatives took excellent care of getting me taken care of."
We responded:
"Thank you for your business, Like a Good Neighbor. "
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Makayla Forichette

August 25, 2023

5  out of  5
rating by Makayla Forichette
"I'm super happy with Sandy she was great help and great at answering all my questions. Super happy to see her"
We responded:
"Thank you for the compliment, we try our best to serve you. "
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Kason Christian

August 25, 2023

5  out of  5
rating by Kason Christian
"They are amazing! Wouldn’t want a better insurance agents. Sandy Pierce in herington Kansas is the greatest she has helped me saved hundreds of dollars and made sure I got the best quote. Will definitely be staying with them for many years to come!! Thank you sandy for everything!!!"
We responded:
"Thank you for your business, we try our best.. "
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Beth Diepenbrock

January 17, 2023

5  out of  5
rating by Beth Diepenbrock
"Steve & his staff are very helpful & courteous! We have loved doing business with them for the past 3 years. They have been really great to work with!"
We responded:
"Thank you, we try to be your one stop shop.. "
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Megan Lawrenz

October 17, 2022

5  out of  5
rating by Megan Lawrenz
"Helpful and knowledgeable!! Thank you Steve Crichton for your quick service and painless transition between vehicles!!"
We responded:
"Thank you, we try our best."
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Rebecca Anderson

June 29, 2022

5  out of  5
rating by Rebecca Anderson
"Very helpful staff and agent! Quick with quotes and there to help WHENEVER you need them!"
We responded:
"Thank you for the feed back."
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JM Larson

June 29, 2022

5  out of  5
rating by JM Larson
"This agent and office staff are VERY helpful from beginning quoting a policy and setting up a payment structure that works best for my family. The staff was very informative and explained the policy and all the coverages to my young drivers and myself. The office worked with us to make this experience wonderful. State Farm and the agent Steve Crichton are AMAZING!!!"
We responded:
"Thank you for the feed back."
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Morris county

June 29, 2022

5  out of  5
rating by Morris county
"AMAZING office! AMAZING staff. Absolutely wonderful agent and staff. VERY helpful. VERY kind. I would recommend everyone go into office and have them quote you TODAY!!!"
We responded:
"Thank You for the complement."
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Matthew Elstun

June 29, 2022

5  out of  5
rating by Matthew Elstun
"Friendly knowledgeable small town service at its finest!"
We responded:
"Thank You.."
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Jaclyn Hill

May 3, 2022

1  out of  5
rating by Jaclyn Hill
"Absolutely useless office. We switched agents."